What We Do
Civil Rights Support for Educational Institutions
ECR Solutions helps educational institutions and youth-serving organizations address complex civil-rights needs with practical, informed, and responsive support.
Educational Civil Rights Consulting
ECR Solutions provides practical civil-rights consulting for educational institutions and youth-serving organizations navigating individual matters, policy questions, and compliance needs. Jackie brings experience from almost every side of the table—outside counsel, government regulator, and institutional stakeholder— to deliver guidance that is both legally sound and operationally realistic.
- Behind-the-scenes consultation on individual matters
- Policy and procedure development
- Program audits and compliance reviews
- Government investigations and regulatory implementation
External Roles in Formal & Informal Grievance Processes
Jackie can serve in any role in your institution's formal or informal grievance process, including investigator, decision-maker/hearing officer, appellate decision-maker/appeal officer, and informal resolution facilitator/mediator. All work is performed in a neutral, non-representational capacity, helping institutions ensure fair, impartial, and credible processes and outcomes.
- External investigator, decision-maker, and appeal decision-maker
- Hearing chair and appellate chair services
- Facilitator of informal resolutions/mediator
- Acting and interim Title IX Coordinator roles
- Appeal-officer roles
Training and Resources
ECR Solutions offers engaging, customized training and educational resources designed around the specific needs of employees, administrators, institutional leaders, legal counsel, and students, parents, and other community members. Training is built to meet institutions where they are—practically, culturally, and operationally.
- Customized training for employees and officials as well as other community members
- Administrator and institutional leader and train-the-trainer programs
- In-person and virtual delivery options
- Resources designed for real institutional contexts
Expert Witness Services
Jackie provides expert witness services in matters involving educational administration, including institutional and organizational responses to sex-based misconduct and other civil-rights reports and complaints. Her experience working with schools, colleges, and universities across the U.S. in internal and external legal and regulatory/compliance roles provides a uniquely comprehensive foundation for expert analysis.
- Educational and administrative response
- Discrimination under Title IX (sex), Title VI (race, color, and national origin), Section 504/the ADA (disability), the ADEA and ADA (age), and Title VII (employment), including harassment, retaliation, and First Amendment concerns
- Consulting and testifying expert
Tell Us What Your Institution Needs
Every educational institution faces different challenges. Share what you are working through, and ECR Solutions will follow up to discuss how it may be able to help.